Privacy policy.

Aimor Home Care Inc. (“Aimor,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when visiting our website (www.aimorhomecare.ca) or when contacting us for services.

By using our website, submitting a form, or communicating with us, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, such as:

  • Name

  • Email address

  • Phone number

  • Address (if provided)

  • Details about your care needs or inquiries

  • Preferred contact method

Website Usage Information

Automatically collected data, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the site

  • Cookies and analytics data

This information helps us improve website performance and user experience.

2. How We Use Your Information

Aimor Home Care collects personal information for purposes including:

  • Responding to your inquiries or service requests

  • Providing information about our home care services

  • Conducting consultations and coordinating care assessments

  • Improving our website and customer experience

  • Administrative or internal business purposes

  • Complying with legal or regulatory obligations

We use your information only for the purposes for which it was collected, unless you give permission for something else or the law requires it.

3. How We Protect Your Information

We take reasonable administrative, technical, and physical safeguards to protect your personal information from loss, misuse, unauthorized access, disclosure, or alteration.

These safeguards may include:

  • Secure data storage

  • Encrypted communication

  • Access controls and confidentiality agreements

  • Policies aligned with PHIPA and PIPEDA standards

While we take strong precautions, no method of transmission or storage is 100% secure.

4. When We Share Your Information

We do not sell or trade your personal information.

We may share information only in the following cases:

  • With your consent (e.g., coordinating care or communicating with family members)

  • With trusted service providers who support our operations (e.g., scheduling software, email services) and who follow strict confidentiality requirements

  • When required by law, regulation, or court order

  • To protect safety, prevent fraud, or respond to security concerns

Any third-party service providers are required to protect your information in accordance with applicable privacy laws.

5. Cookies and Analytics

Our website may use cookies and analytics tools to:

  • Track website performance

  • Improve navigation and content

  • Analyze user behaviour to enhance user experience

Cookies do not provide access to personal files or stored data on your device. You may disable cookies through your browser settings.

6. Your Rights

Under Canadian privacy laws, you have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate information

  • Withdraw your consent (subject to legal and contractual limitations)

  • Ask how your information is being used or shared

To request access or corrections, please contact us using the details below.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before submitting personal information.

8. Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, please contact us:

Aimor Home Care Inc.

📞 Phone: 1-800-965-1003
🌐 Website: www.aimorhomecare.ca

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website signifies your acceptance of the updated policy.